CVE DATABASE / CVE-2025-26399
CVE-2025-26399
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
Confirmed exploited in the wild. Added 2026-03-09.
Federal remediation due 2026-03-12.
Required action: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Summary
SolarWinds Web Help Desk was found to be susceptible to an unauthenticated AjaxProxy deserialization remote code execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability is a patch bypass of CVE-2024-28988, which in turn is a patch bypass of CVE-2024-28986.
CVSS 3.1 breakdown
| Base score | 9.8 (CRITICAL) |
| Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
| Attack vector | NETWORK |
| Attack complexity | LOW |
| Privileges required | NONE |
| User interaction | NONE |
| Scope | UNCHANGED |
| Confidentiality | HIGH |
| Integrity | HIGH |
| Availability | HIGH |
Weakness type (CWE)
Affected products
Use our free CVE Lookup tool for the latest NVD record, or browse the full CISA KEV catalog.
References
- https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-7-hotfix-1_release_notes.htm
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-26399
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2025-26399
- https://www.microsoft.com/en-us/security/blog/2026/02/06/active-exploitation-solarwinds-web-help-desk/
Data: NIST NVD + CISA KEV. NVD last modified 2026-03-10. Always verify against the vendor advisory before acting.