CVE DATABASE / CVE-2024-28987
CVE-2024-28987
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
CVSS 9.1 · CRITICAL
⚠ CISA KEV — ACTIVELY EXPLOITED
On the CISA KEV catalog
Confirmed exploited in the wild. Added 2024-10-15.
Federal remediation due 2024-11-05.
Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Summary
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
CVSS 3.1 breakdown
| Base score | 9.1 (CRITICAL) |
| Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N |
| Attack vector | NETWORK |
| Attack complexity | LOW |
| Privileges required | NONE |
| User interaction | NONE |
| Scope | UNCHANGED |
| Confidentiality | HIGH |
| Integrity | HIGH |
| Availability | NONE |
Weakness type (CWE)
Affected products
Solarwinds web help desk
Check this CVE live
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References
- https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2
- https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987
- https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987
Data: NIST NVD + CISA KEV. NVD last modified 2025-10-27. Always verify against the vendor advisory before acting.