CVE DATABASE / CVE-2023-47246
CVE-2023-47246
SysAid Server Path Traversal Vulnerability
CVSS 9.8 · CRITICAL
⚠ CISA KEV — ACTIVELY EXPLOITED
RANSOMWARE
On the CISA KEV catalog
Confirmed exploited in the wild. Added 2023-11-13.
Federal remediation due 2023-12-04.
Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Summary
In SysAid On-Premise before 23.3.36, a path traversal vulnerability leads to code execution after an attacker writes a file to the Tomcat webroot, as exploited in the wild in November 2023.
CVSS 3.1 breakdown
| Base score | 9.8 (CRITICAL) |
| Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
| Attack vector | NETWORK |
| Attack complexity | LOW |
| Privileges required | NONE |
| User interaction | NONE |
| Scope | UNCHANGED |
| Confidentiality | HIGH |
| Integrity | HIGH |
| Availability | HIGH |
Weakness type (CWE)
Affected products
Sysaid sysaid
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References
- https://documentation.sysaid.com/docs/latest-version-installation-files
- https://documentation.sysaid.com/docs/on-premise-security-enhancements-2023
- https://www.sysaid.com/blog/service-desk/on-premise-software-security-vulnerability-notification
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2023-47246
Data: NIST NVD + CISA KEV. NVD last modified 2025-10-31. Always verify against the vendor advisory before acting.