CVE DATABASE / CVE-2021-30116
CVE-2021-30116
Kaseya Virtual System/Server Administrator (VSA) Information Disclosure Vulnerability
Confirmed exploited in the wild. Added 2021-11-03.
Federal remediation due 2021-11-17.
Required action: Apply updates per vendor instructions.
Summary
Kaseya VSA before 9.5.7 allows credential disclosure, as exploited in the wild in July 2021. By default Kaseya VSA on premise offers a download page where the clients for the installation can be downloaded. The default URL for this page is https://x.x.x.x/dl.asp When an attacker download a client for Windows and installs it, the file KaseyaD.ini is generated (C:\Program Files (x86)\Kaseya\XXXXXXXXXX\KaseyaD.ini) which contains an Agent_Guid and AgentPassword This Agent_Guid and AgentPassword can be used to log in on dl.asp (https://x.x.x.x/dl.asp?un=840997037507813&pw=113cc622839a4077a84837485ced6b93e440bf66d44057713cb2f95e503a06d9) This request authenticates the client and returns a sessionId cookie that can be used in subsequent attacks to bypass authentication. Security issues discovered --- * Unauthenticated download page leaks credentials * Credentials of agent software can be used to obtain a sessionId (cookie) that can be used for services not intended for use by agents * dl.asp accepts credentials via a GET request * Access to KaseyaD.ini gives an attacker access to sufficient information to penetrate the Kaseya installation and its clients. Impact --- Via the page /dl.asp enough information can be obtained to give an attacker a sessionId that can be used to execute further (semi-authenticated) attacks against the system.
CVSS 3.1 breakdown
| Base score | 10 (CRITICAL) |
| Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H |
| Attack vector | NETWORK |
| Attack complexity | LOW |
| Privileges required | NONE |
| User interaction | NONE |
| Scope | CHANGED |
| Confidentiality | HIGH |
| Integrity | HIGH |
| Availability | HIGH |
Weakness type (CWE)
Affected products
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References
- https://csirt.divd.nl/2021/07/04/Kaseya-Case-Update-2/
- https://csirt.divd.nl/2021/07/07/Kaseya-Limited-Disclosure/
- https://helpdesk.kaseya.com/hc/en-gb/articles/4403440684689-Important-Notice-July-2nd-2021
- https://www.secpod.com/blog/kaseya-vsa-zero-day-by-revil/
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-30116
Data: NIST NVD + CISA KEV. NVD last modified 2025-11-10. Always verify against the vendor advisory before acting.